What is the design criterion for Platform Teams regarding their access?

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Platform Teams are typically responsible for managing, supporting, and maintaining the underlying infrastructure and services that applications run on. As such, they require access to platform servers regardless of their physical location to effectively perform these duties. This unrestricted access allows them to address issues, apply updates, configure settings, and monitor system performance without being hindered by geographical barriers.

Having this level of access ensures that Platform Teams can maintain the availability and reliability of services across all environments, whether on-premises or in the cloud. It enhances operational efficiency by enabling quick response times in case of incidents or emergencies. This access is aligned with the principle of providing necessary permissions to qualified users based on their job roles and responsibilities, ensuring that the Platform Teams can carry out their tasks without unnecessary delays.

In contrast, the other options imply limitations that would hinder a Platform Team's ability to perform their role effectively. Access tied only to local servers or restricted to business hours could result in failures to respond quickly to urgent incidents or maintenance needs, while needing special permissions for remote access adds bureaucratic overhead that could further delay critical operations. Thus, unrestricted access to platform servers is critical for the operational effectiveness of Platform Teams.

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